A. Status of These Terms
We may revise these Terms from time to time to reflect updates to our services, legal requirements, technical changes, or operational needs. Any updates will take effect immediately upon publication. If you do not agree with any revised Terms, you must stop using our services immediately.
By booking auto mechanical services over the phone or through our website, you agree to be bound by the most current version of these Terms. These Terms govern the contractual relationship between you and us in relation to booking arrangements and payment processing for auto services. We aim to provide a secure and efficient booking experience for all customers.
https://kkmobilemechaniccroydon.co.uk/ is a trading name of our company. These Terms form a legally binding agreement governing your use of our website and booking services. By using our services, you confirm that you accept these Terms along with our Booking Policies.
Important Notices:
- Our liability to you is limited as outlined in Sections C and D below.
- We are not responsible for the performance or outcome of auto services, as these are carried out by independent mobile mechanics (see Section D).
B. Definitions
Auto Services
Repair, maintenance, diagnostic, and inspection services performed by independent mobile mechanics and booked through https://kkmobilemechaniccroydon.co.uk/.
Booking Policies
The terms relating to appointment confirmation fees, cancellations, rescheduling, and additional charges. Customers must review these before confirming a booking.
Mobile Mechanic
An independent professional who provides auto services and may be promoted via https://kkmobilemechaniccroydon.co.uk/.
C. Our Role
https://kkmobilemechaniccroydon.co.uk/ operates solely as a booking platform. We connect customers with independent mobile mechanics who operate under their own business names and manage their own schedules.
All agreements relating to service scope, pricing, payment terms, warranties, disputes, parts supplied, workmanship quality, or service outcomes are strictly between the customer and the assigned mobile mechanic.
We do not mediate disputes, determine liability, or provide refunds for completed auto services. However, we may assist by supplying the mechanic’s contact details to help facilitate communication.
Once the appointment confirmation fee has been paid, the auto services are purchased directly from the mobile mechanic — not from https://kkmobilemechaniccroydon.co.uk/.
D. Service Information and Liability Limitations
Our website advertises various repair, diagnostic, inspection, and maintenance services delivered by independent mobile mechanics. We provide service descriptions, estimated pricing guidance, and booking coordination.
Mobile mechanics are not employees, agents, or representatives of https://kkmobilemechaniccroydon.co.uk/. They operate independently and are solely responsible for the legality, safety, workmanship, and quality of the services they provide.
To the fullest extent permitted by law, https://kkmobilemechaniccroydon.co.uk/ accepts no liability for any loss, damage, delay, dissatisfaction, or dispute arising from services carried out by a mobile mechanic.
E. Mechanic Availability
We aim to match customers with local mobile mechanics whenever possible. If no mechanic is available at your requested location or time, we may allocate a professional from a nearby area.
F. Booking Policies
Non-Refundable Confirmation Fees
Once paid, the appointment confirmation fee is non-refundable if you decide to cancel your booking.
Failure to Provide Service
If we are unable to assign a mechanic or if the scheduled appointment is not attended, you may request a full refund of the confirmation fee.
Sharing of Contact Information
Your contact details may be shared with the assigned mobile mechanic solely for the purpose of delivering the booked service.
Cancellations Beyond Our Control
If circumstances outside our control prevent the appointment from proceeding (such as mechanic unavailability), we reserve the right to cancel and will issue a full refund of the confirmation fee.
G. Payment for Auto Services
All auto services are purchased directly from the mobile mechanic. Prices may vary depending on vehicle make and model, location, urgency, complexity of repair, and parts required.
Before any work begins, customers must confirm directly with the mechanic:
- Hourly labour rate
- Diagnostic fees (if applicable)
- Cost of parts
- Estimated total repair cost
H. Contact Information
If you have any questions regarding these Terms or require clarification, please contact us on:
07458148084
We are happy to assist you.